At Hacienda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website.
1. Information We Collect
We may collect information from you when you visit our website or interact with us, including:
Personal Information: Name, email address, phone number, and any other information you provide via forms (e.g., contact forms, newsletter sign-ups).
Usage Data: Information about how you access and use our website (e.g., IP address, browser type, operating system, pages visited).
Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience and analyze usage patterns.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Communication: To respond to your inquiries, provide requested services, or send you information about our community.
Improvement: To understand how visitors use our website and improve its functionality and content.
Marketing: With your consent, we may send you promotional information or updates about Hacienda or other Compass Development Marketing Group services, events, or offers.
Security: To protect our website and ensure its proper functioning.
3. How We Share Your Information
We do not sell, rent, or lease your personal information. However, we may share your data in the following instances:
Service Providers: We may share your information with third-party service providers who help us operate our website, conduct marketing, or manage our community.
Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
SMS Consent: Phone numbers are not shared with third parties or affiliate companies for marketing purposes.
4. Your Privacy Rights
You have the following rights regarding your personal information:
Access: You may request to access the personal information we hold about you.
Correction: If any of your personal data is inaccurate or incomplete, you can request corrections.
Deletion: You can request that we delete your personal information, subject to certain exceptions.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing personal information.
7. Children’s Privacy
Our website is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. SMS Terms & Conditions
SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Hacienda, you may receive text messages related to information about Hacienda marketing & promotions.
Example:
“Please join us for an open house at Hacienda this Saturday from 11 am - 1 pm! We can’t wait to show you around our new model home - drinks and refreshments will be provided. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary. You may receive up to 2 SMS messages per week regarding marketing & promotions.
Potential Fees for SMS Messaging
Please note that standard messaging and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Hacienda by filling out a website form.
Opt-Out Method
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://haciendaeast.com/inquire.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.
Message frequency may vary.